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Shipping…
Shipping Mishaps…
Return Policy…
Payment Options…
Specials…
Privacy Policy…
Copyright Notice…
Shipping…
At this time Debi Mac Designs only ships to the
United States. All jewelry is shipped by either USPS or UPS. All
jewelry is shipped insured and most orders (excludes special or
custom orders) will ship within 48 hours. If your order will take
any longer, you will be notified and given an expected ship date.
Special or custom orders may take longer depending on the piece
and the availability of beads needed to complete it.
USPS Priority Mail is free for order over $75.00.
Upon checkout you will have the option to choose from the following:
Shipping
Method |
Transit Time |
Price ** |
USPS First Class Mail |
2 - 14 Days From Shipping Date |
$3.99 |
USPS Priority Mail |
2 - 5 Days From Shipping Date |
$5.99 |
UPS Ground* |
1 - 5 Days From Shipping Date |
$9.99 |
UPS 3 Day Select* |
Guaranteed In 1 - 3 Days |
$15.99 |
UPS 2nd Day AIr |
Guaranteed In 1 - 2 Days |
$19.99 |
| *Shipping methods not available to customers in AK or HI |
**Insurance Included. |
Orders over $100 will always receive free
USPS Priority Shipping
UPS Ground: All shipments depart from North Carolina.
Tracking number can be provided upon request.
UPS 2 day: Guaranteed delivery by end of 2nd day
UPS Overnight is available upon request. Guaranteed delivery by
end on next day. Must call for rates.
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Shipping
Mishaps…
Hopefully mishaps won’t be an issue….
but accidents can happen. I will have everything packed very carefully
to avoid any kind of damage in shipping. However, as accidents can
happen, please inspect your piece as soon as it arrives.
Should there be any damage, please save all original
packaging materials and send me an email at damages@debimac.com.
I will respond with further instructions.
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Return
Policy…
I create all of my pieces with great care; therefore
I stand behind all of my work. A happy customer is a returning customer,
therefore, if you are not happy with the piece you have purchased,
you may return it as long as it in its original unused condition,
within 30 days from date of purchase for a refund less shipping
charges. You may request an exchange or store credit if you wish.
If not and you paid by credit card, your credit card will be credited.
Refunds typically require 1-2 billing cycles to be reflected on
your credit card. If you paid by personal check, cashiers check
or money order, I will issue a check for the purchase price less
shipping. If you paid by personal check, please allow 14 days from
receipt of the returned item.
Before sending any pieces back, you must obtain
a return authorization number from Debi Mac Designs. Any items received
without a return authorization number will not be refunded. Any
item returned must be in the original unused condition or credit
will not be issued. Return authorization request may be emailed
to refund.request@debimac.com.
Customer is responsible for insuring the return
order. Please package the item securely, label it clearly and include
a copy of your invoice. Please write the return authorization number
on the outside of the box. Do not send any packages C.O.D., as we
will not accept returns shipped C.O.D. We are not responsible for
any lost, stolen, or items damaged in shipment that are being returned.
Address for returns:
Debi Mac Designs
Box 55
Pinnacle, NC 27043
Attn: Returns
If you choose to send your piece by way of UPS,
FedEx or another carrier where you will need the physical address,
please e-mail me and I will provide it.
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Payment
Options…
Credit Cards:
At this time I accept credit cards through PayPal.
ALL MAJOR CREDIT CARDS ARE ACCEPTED
This is the fastest method of payment and will allow you to receive
your shipment sooner.
You no longer have to open an account with PayPal
in order to pay by credit card. When you get to PayPal's login page
you will find an option that says, "If you don't have a PayPal
account click here." When you click on it, you will be taken
to another page where you can fill out your credit card number to
complete the transaction.
Check or Money Orders:
At checkout, select ‘pay by check or money
order’ and complete the transaction. I will notify you with
an email that your order was received and it will include instructions
for sending payment. Money orders will be treated as cash therefore,
your order should ship within 48 hours after I have received your
money order. Personal checks are accepted as well, however they
will require 10 days to clear the bank before the order will be
shipped. Checks returned for any reason will incur a $35 service
charge. All orders with outstanding payments over 60 days from date
of invoice are subject to collection by an outside agency. All collections
costs are borne by the purchaser.
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Specials…
If you see something you like, but it’s not
quite what you are looking for, send me an email telling me how
I can make it perfect for you and I will do the best I can to accommodate.
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Privacy
Policy…
All credit card processing done through PayPal is
confidential and secure. The only information I receive is your
name, mailing address, email address and phone number. This information
in necessary to complete your order and is kept 100% confidential.
Under no circumstances will Debi Mac designs or anyone connected
to Debi Mac Designs ever give out an personal information belonging
to one of our customers. Nor will we use any information connected
to your order for any other purpose than to complete your order.
We may send an occasional newsletter out to our customers. If you
receive an email from Debi Mac Designs, you will be given the option
to remove your address from our mailing list.
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Copyright
Notice...
Unless otherwise noted, all information, images, designs and content
on this Web Site are ©Copyright 2004-2006 by Debi Mac Designs.
All rights reserved. Digital images and/or text may not be copied
by electronic or other means without the express written permission
of Debi Mac Designs.
Any type of commercial or non-commercial use and/or reproduction
in whole or part in any form without prior permission of Debi Mac
Designs is expressly prohibited.
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